Hello ! We have three configured CustomerUser storages : $Self->{CustomerUser} = { Name => 'Database', Module => 'Kernel::System::CustomerUser::DB', Params => { ... $Self->{CustomerUser1} = { Name => 'LDAP', Module => 'Kernel::System::CustomerUser::LDAP', ... $Self->{CustomerUser2} = { Name => 'Database2', Module => 'Kernel::System::CustomerUser::DB', ... In Customer User search and edit form ( http://otrs.pk.ru/otrs/index.pl?Action=AdminCustomerUser&Nav=Agent ) we can perform complex search (sequentally in all three storages), but we can't separate results by any source storage. Any selections by popup list has no effect.
Hello, On Wed, Apr 18, 2007 at 03:09:38PM +1100, ????? ???? wrote:
We have three configured CustomerUser storages :
$Self->{CustomerUser} = { Name => 'Database', Module => 'Kernel::System::CustomerUser::DB', Params => { ...
$Self->{CustomerUser1} = { Name => 'LDAP', Module => 'Kernel::System::CustomerUser::LDAP',
...
$Self->{CustomerUser2} = { Name => 'Database2', Module => 'Kernel::System::CustomerUser::DB',
...
In Customer User search and edit form ( http://otrs.pk.ru/otrs/index.pl?Action=AdminCustomerUser&Nav=Agent ) we can perform complex search (sequentally in all three storages),
but we can't separate results by any source storage. Any selections by popup list has no effect.
Please open a bug report for this issue on http://bugs.ors.org Thanks & regards, Christian -- ((otrs)) :: OTRS GmbH :: Norsk-Data-Strasse 1 :: 61352 Bad Homburg Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftsführer: André Mindermann, Martin Edenhofer Handelsregister: HRB 9452 Bad Homburg Steuernummer: 003/240/97521
Trying to access CVS (from the OTRS website): http://cvs.otrs.org/viewcvs.cgi/otrs/ gives an error: Python Exception Occurred Traceback (most recent call last): File "../lib/viewcvs.py", line 2625, in run_cgi main() File "../lib/viewcvs.py", line 2578, in main view_directory(request) File "../lib/viewcvs.py", line 1144, in view_directory fileinfo, alltags = get_logs(full_name, rcs_files, view_tag) File "../lib/viewcvs.py", line 1091, in get_logs raise 'error during rlog: '+hex(status) error during rlog: 0x100 it worked before, so I think there is something wrong here?? Regards, Peter
Peter van Beugen wrote:
Trying to access CVS (from the OTRS website): http://cvs.otrs.org/viewcvs.cgi/otrs/ gives an error:
Python Exception Occurred Traceback (most recent call last): File "../lib/viewcvs.py", line 2625, in run_cgi main() File "../lib/viewcvs.py", line 2578, in main view_directory(request) File "../lib/viewcvs.py", line 1144, in view_directory fileinfo, alltags = get_logs(full_name, rcs_files, view_tag) File "../lib/viewcvs.py", line 1091, in get_logs raise 'error during rlog: '+hex(status) error during rlog: 0x100
it worked before, so I think there is something wrong here??
I guess so. But you might want to try http://otrs.org/contact/ instead of this users mailinglist, as most people here won't be able to do anything about this. Nils Breunese.
I mailed to the address in http://otrs.org/contact/ (=sales),but there was no reaction at all... I hoped the OTRS developers will read the mailinglist. Regards, Peter -----Oorspronkelijk bericht----- Van: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens Nils Breunese (Lemonbit) Verzonden: maandag 23 april 2007 23:40 Aan: User questions and discussions about OTRS.org Onderwerp: Re: [otrs] Problem with CVS access Peter van Beugen wrote:
Trying to access CVS (from the OTRS website): http://cvs.otrs.org/viewcvs.cgi/otrs/ gives an error:
Python Exception Occurred Traceback (most recent call last): File "../lib/viewcvs.py", line 2625, in run_cgi main() File "../lib/viewcvs.py", line 2578, in main view_directory(request) File "../lib/viewcvs.py", line 1144, in view_directory fileinfo, alltags = get_logs(full_name, rcs_files, view_tag) File "../lib/viewcvs.py", line 1091, in get_logs raise 'error during rlog: '+hex(status) error during rlog: 0x100
it worked before, so I think there is something wrong here??
I guess so. But you might want to try http://otrs.org/contact/ instead of this users mailinglist, as most people here won't be able to do anything about this. Nils Breunese.
Peter van Beugen wrote:
I mailed to the address in http://otrs.org/contact/ (=sales),but there was no reaction at all... I hoped the OTRS developers will read the mailinglist.
There are some OTRS people on this list, but not too active. And I'm afraid sales won't know how to fix CVS either. :o) Although they should be able to pass your message on to the right people. There's also a generic info mailbox on that page. Nils Breunese.
Hi Peter, Peter van Beugen schrieb:
Trying to access CVS (from the OTRS website): http://cvs.otrs.org/viewcvs.cgi/otrs/ gives an error:
Python Exception Occurred Traceback (most recent call last): File "../lib/viewcvs.py", line 2625, in run_cgi main() File "../lib/viewcvs.py", line 2578, in main view_directory(request) File "../lib/viewcvs.py", line 1144, in view_directory fileinfo, alltags = get_logs(full_name, rcs_files, view_tag) File "../lib/viewcvs.py", line 1091, in get_logs raise 'error during rlog: '+hex(status) error during rlog: 0x100
it worked before, so I think there is something wrong here??
The problem is already and still there for a couple of days. But the view in the next subdirectories work, e.g. http://cvs.otrs.org/viewcvs.cgi/otrs/Kernel/
Regards, Peter
Bye, Alex
Hi, On Tue, Apr 24, 2007 at 09:31:53AM +0200, Alexander Scholler wrote:
Peter van Beugen schrieb:
Trying to access CVS (from the OTRS website): http://cvs.otrs.org/viewcvs.cgi/otrs/ gives an error:
Python Exception Occurred Traceback (most recent call last): File "../lib/viewcvs.py", line 2625, in run_cgi main() File "../lib/viewcvs.py", line 2578, in main view_directory(request) File "../lib/viewcvs.py", line 1144, in view_directory fileinfo, alltags = get_logs(full_name, rcs_files, view_tag) File "../lib/viewcvs.py", line 1091, in get_logs raise 'error during rlog: '+hex(status) error during rlog: 0x100
it worked before, so I think there is something wrong here??
The problem is already and still there for a couple of days. But the view in the next subdirectories work, e.g. http://cvs.otrs.org/viewcvs.cgi/otrs/Kernel/
The page http://cvs.otrs.org is up and working now again, we've fixed the problem. -- Christian ((otrs)) :: OTRS GmbH :: Norsk-Data-Strasse 1 :: 61352 Bad Homburg Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftsführer: André Mindermann, Martin Edenhofer Handelsregister: HRB 9452 Bad Homburg Steuernummer: 003/240/97521
participants (5)
-
Alexander Scholler -
Christian Schoepplein -
Nils Breunese (Lemonbit) -
Peter van Beugen -
Орлов Олег