Where to set length for Pending automaticaly
Me again :-) Is it possible to change the pending time automaticaly +7 days after answering the ticket? I ve set "next status" to ".. pending.. +" -> this is the standard status for answering. Next point is to set the time to wait Thx again.
Hi Marc, On Wed, Feb 12, 2003 at 04:52:04PM +0100, Marc Scheuffler wrote:
Is it possible to change the pending time automaticaly +7 days after answering the ticket?
A cool idea! I added it to the CVS. Kernel/Config/Defaults.pm [...] # PendingDiffTime # (Time in sec. which "pending date" shows per default) [default: 24*60*60 -=> 1d] $Self->{PendingDiffTime} = 24*60*60; [...]
Thx again.
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address.
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Martin Edenhofer