Hello Patrick, I am going to have to say that running Perl 5.10 is most likely your problem. I have seen funny things with DBI and Perl 5.10 in the past. I'd suggest downgrading back to Perl 5.8 which is rock solid. I have running quite close to the same environment as you, As I am using a MSSQL 2005 database with my mod_perl dispatcher running with Apache 2.2.4 on Linux. Thanks. On Tue, Jun 23, 2009 at 09:27, Patrick Schiess wrote:

hi,

maybe someone of you guys will help me on this case, as i did a search on the whole internet and could spot anyone having the same problem as i have. well, since we use OTRS on a productive manner i can find over and over again this kind of error in the logs:

[Tue Jun 23 16:39:17 2009][Error][Kernel::System::User::GetUserData][164] No SCALAR param in Bind!

well, actually everything works pretty good... however we experience sometimes some strange DB behaviour that could only be resolved with a restart of the OTRS/apache service... and since i figured out, that this „no scalar param in bind“ can be found in the DB.pm file, i am not sure if there is maybe a coincidence...

here is our system overview:

windows 2003

mssql 2008

apache 2.2.10

perl 5.10.0.1004

mod_perl 2.0.4

otrs 2.3.4

thanks a lot for every hint that might solve this issue.

regards,

patrick.

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