Disable automatic customer assignment
Hello! when a E-Mail arrives and the sender is in the customer database, the ticket automatically gets assigned to the customer. Can i disable the auto assignment? Thanks, Mario
Yes. disable (make invalid) the customer.
On Tue, Jul 24, 2012 at 5:55 AM, ml ml
Hello!
when a E-Mail arrives and the sender is in the customer database, the ticket automatically gets assigned to the customer. Can i disable the auto assignment?
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Am Tue, 24 Jul 2012 11:55:34 +0200 schrieb ml ml:
Hello!
when a E-Mail arrives and the sender is in the customer database, the ticket automatically gets assigned to the customer. Can i disable the auto assignment?
IMHO you can't disable it, but you could set an invalid customer-number with PostMaster Filter. - Thomas
participants (3)
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Gerald Young -
ml ml -
Thomas Mueller