hello, i have installed otrs beta7 from the source on a redhat7.2 machine. everything works fine but root@localhost recieves the following message from the CRON DAEMON every hour Return-Path: Date: Wed, 21 Aug 2002 12:00:01 +0200 To: root@mhotrs Subject: Cron /etc/rc.d/init.d/otrs cleanup >> /dev/null X-Cron-Env: X-Cron-Env: X-Cron-Env: X-Cron-Env: X-Cron-Env: cat: /var/run/mysqld/mysqld.pid: Permission denied and every thirty minutes this message Return-Path: Date: Wed, 21 Aug 2002 12:00:06 +0200 To: root@mhotrs Subject: Cron $HOME/bin/UnlockTickets.pl --timeout >> /dev/null X-Cron-Env: X-Cron-Env: X-Cron-Env: X-Cron-Env: X-Cron-Env: (in cleanup) Can't call method "disconnect" on an undefined value at /opt/OpenTRS/bin/..//Kernel/System/DB.pm line 93 during global destruction. whats going wrong here and what can i do? do i have to edit the otrs cronjobs postmaster and unlock? postmaster: */60 * * * * /etc/rc.d/init.d/otrs cleanup >> /dev/null unlock: */30 * * * * $HOME/bin/UnlockTickets.pl --timeout >> /dev/null the start/stop script otrs in /etc/rc.d/init.d works fine (e.g. 'service otrs restart'). to the first message: i dont know exactly, when and from which script the mysqld.pid file is written, so i cant chmod it immediately. to the second message: thanks a lot stefan steglich stefan.steglich@maschinenringe.de