Can someone tell me what I'm doing wrong??? W2K, MySQL 4.0.12, PHP 4.3.1 I get the following error when I try to log on: [Tue Jul 22 12:53:56 2003][Notice][Kernel::System::Auth::DB::Auth] User: admin with wrong Pw!!! (REMOTE_ADDR: x.x.x.x) I checked the pw in the database and it is correct. Please Help! Thanks, Mel ----- Original Message ----- From: "Martin Edenhofer" To: Sent: Wednesday, July 23, 2003 8:09 AM Subject: Re: [otrs] Utilites - Open Tickets

Hi Peter,

On Tue, Jul 22, 2003 at 02:36:18PM +0200, web4.hm - Peter Padberg wrote:

...

...

We get a lot of spam and virus detected mails which I procmail to the We use qconfirm with otrs and qmail. And it works perfect. But when I remember right procmail is for postfix, yes? Perhaps there is something as qconfirm for postfix?

Yes, procmail is an email filter to modify email. I thinks it's similar to qconfirm!?

Procmail (http://www.procmail.org/) can also be used with other MTAs like sendmail, exim, ...

See also the OTRS online doc to learn how it work with OTRS. :)

...

...

We also have a lot of faxes (as pdf attachements) entering into the system. Any experience with OCR (*.pdf to *.txt converters) and OTRS? Look at the pdf converter from phpMySearch.web4.hm. It was in php, but it works.

Cool! :)

...

Gruss, Peter.

-Martin

-- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ --

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Hello, how did you set up your db-installation for otrs? using the installer.pl file or manually? Best! Dan Melvin C. Etheridge wrote:

Now I'm getting this error!!!!!!!!1

Error: Access denied for user: 'otrs@12.31.84.8' (Using password: YES)

----- Original Message ----- From: "Melvin C. Etheridge" To: Sent: Wednesday, July 23, 2003 9:00 AM Subject: [otrs] Help! I still cannot log on!!!

...

Can someone tell me what I'm doing wrong???

W2K, MySQL 4.0.12, PHP 4.3.1

I get the following error when I try to log on:

[Tue Jul 22 12:53:56 2003][Notice][Kernel::System::Auth::DB::Auth] User: admin with wrong Pw!!! (REMOTE_ADDR: x.x.x.x)

I checked the pw in the database and it is correct.

Please Help!

Thanks,

Mel

----- Original Message ----- From: "Martin Edenhofer" To: Sent: Wednesday, July 23, 2003 8:09 AM Subject: Re: [otrs] Utilites - Open Tickets

...

Hi Peter,

On Tue, Jul 22, 2003 at 02:36:18PM +0200, web4.hm - Peter Padberg wrote:

...

...

We get a lot of spam and virus detected mails which I procmail to

the

...

...

...

We use qconfirm with otrs and qmail. And it works perfect. But when I remember right procmail is for postfix, yes? Perhaps there is something as qconfirm for postfix?

Yes, procmail is an email filter to modify email. I thinks it's similar to qconfirm!?

Procmail (http://www.procmail.org/) can also be used with other MTAs like sendmail, exim, ...

See also the OTRS online doc to learn how it work with OTRS. :)

...

...

We also have a lot of faxes (as pdf attachements) entering into the

system.

...

...

...

Any experience with OCR (*.pdf to *.txt converters) and OTRS?

Look at the pdf converter from phpMySearch.web4.hm. It was in php, but it works.

Cool! :)

...

Gruss, Peter.

-Martin

-- Martin Edenhofer - <martin at edenhofer.de> -

http://martin.edenhofer.de/

...

...

--

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_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

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I Give Up!!!! Mel ----- Original Message ----- From: "Melvin C. Etheridge" To: Sent: Wednesday, July 23, 2003 9:00 AM Subject: [otrs] Help! I still cannot log on!!!

Can someone tell me what I'm doing wrong???

W2K, MySQL 4.0.12, PHP 4.3.1

I get the following error when I try to log on:

[Tue Jul 22 12:53:56 2003][Notice][Kernel::System::Auth::DB::Auth] User: admin with wrong Pw!!! (REMOTE_ADDR: x.x.x.x)

I checked the pw in the database and it is correct.

Please Help!

Thanks,

Mel

----- Original Message ----- From: "Martin Edenhofer" To: Sent: Wednesday, July 23, 2003 8:09 AM Subject: Re: [otrs] Utilites - Open Tickets

...

Hi Peter,

On Tue, Jul 22, 2003 at 02:36:18PM +0200, web4.hm - Peter Padberg wrote:

...

...

We get a lot of spam and virus detected mails which I procmail to the We use qconfirm with otrs and qmail. And it works perfect. But when I remember right procmail is for postfix, yes? Perhaps there is something as qconfirm for postfix?

Yes, procmail is an email filter to modify email. I thinks it's similar to qconfirm!?

Procmail (http://www.procmail.org/) can also be used with other MTAs like sendmail, exim, ...

See also the OTRS online doc to learn how it work with OTRS. :)

...

...

We also have a lot of faxes (as pdf attachements) entering into the system. Any experience with OCR (*.pdf to *.txt converters) and OTRS? Look at the pdf converter from phpMySearch.web4.hm. It was in php, but it works.

Cool! :)

...

Gruss, Peter.

-Martin

-- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ --

_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

...

Look at the pdf converter from phpMySearch.web4.hm. It was in php, but it works.

Cool! :) @Martin: Do you have any interests to include pdf2html sxw2html doc2html xls2html converter in otrs?

Shell I support this for otrs? -- _________________________________________________________________ Peter Padberg Pyrmonter Str. 42 Webagentur web4.hm 31789 Hameln Geschaeftsfuehrung Germany Telefon: +49-5151 60 99 70-0 Peter.Padberg@web4.hm Telefax: +49-5151 60 99 70-1 http://web4.hm _________________________________________________________________