Andy Lubel írta:

Have you tried: Trac + Subversion

No, but I had a look onto Trac. I need not another SCM but I would like to intergate subversion and otrs. Scmbug is a great stuff but has no otrs module. (Maybe I could write one if I would have time :(). If svn commit messages would be displayed in a ticket message it will make me satisfied at all. Regards., Sandor

-Andy

On 9/25/07 7:20 AM, "Sándor Fehér" wrote:

...

Hi,

I'm wondering if anybody has experience in connection with integration otrs and subversion or other version control system. In the past I succesfully integrated svn+scmbug+mantis but I decided to use otrs instead :-) . I was very good to enter the bug number (ticket nr or something) in tortoisesvn and see the affected files by the commit in mantis. Now I'm looking for the same functionalty in otrs. Thanks in advance.

Sandor

-- Üdvözlettel/Kind Regards, Fehér Sándor ...Fehér Sándor... --- ....Sandor Feher.... fejlesztési vezető --- development manager Blue System Kft. --- Blue System Ltd. mailto:sfeher@bluesystem.hu http://www.bluesystem.hu [ - real men don't click - ]

Nils Breunese (Lemonbit) írta:

Sándor Fehér wrote:

...

Andy Lubel írta:

...

Have you tried: Trac + Subversion No, but I had a look onto Trac. I need not another SCM but I would like to intergate subversion and otrs. Sorry I scrambled that.

Trac is not another SCM. Subversion is the SCM, Trac is a project management tool that integrates Subversion, a wiki and a ticket system (and it has a lot of plugins available).

...

Scmbug is a great stuff but has no otrs module. (Maybe I could write one if I would have time :(). If svn commit messages would be displayed in a ticket message it will make me satisfied at all.

You'd have to add a post-commit hook to your Subversion repository that emails your OTRS address a copy of the commit message.

Ahh. The simplest way is the best as usual :). E-mailing ! That's it. I was thinking about hack a perl module and other complex solution. Thanks Nils. Regards., Sandor

Nils Breunese. ------------------------------------------------------------------------

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-- Üdvözlettel/Kind Regards, Fehér Sándor ...Fehér Sándor... --- ....Sandor Feher.... fejlesztési vezető --- development manager Blue System Kft. --- Blue System Ltd. mailto:sfeher@bluesystem.hu http://www.bluesystem.hu [ - real men don't click - ]

look for the closed ticket using the Search feature and then by adding a note to the ticket you have the oportunity to change its state to open. I hope it helps. Daniel Veselý escribió:

Hi,

i need to reopen ticket from the closed state - if someone reply to the last email. I just could not find it.

Thanks for any help Daniel

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