
Hello OTRS fans, I've just upgraded from ITSM 1.0.2 to ITSM 1.1.1 The background color (above header and below footer) of the agent web interface has changed from white to dark blue. How can I revert back to white ? Which file in Kernel/Output/HTML has to be changed ? I had a look but it's hard to find for a newbie. Thanks and regards, Régis

Thank you. css.dtl is the file I looked in (not so bad for a newbie). I found the right section by seraching with the color # (picked up from the web interface using ColorPicker). Here is what I changed to get back with the light blue (not white) color of ITSM 1.0.2: #body { font-family:Geneva,Helvetica,Arial,sans-serif;font-size:11pt;background-color:#003399;color:black; } body { font-family:Geneva,Helvetica,Arial,sans-serif;font-size:11pt;background-color:#bbddff;color:black; } Thank you Lars Regards, Regis -----Message d'origine----- De : otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] De la part de Lars Jørgensen Envoyé : lundi 26 mai 2008 12:12 À : 'User questions and discussions about OTRS.org' Objet : Re: [otrs] Background color in agent web interface Hi Régis,
Which file in Kernel/Output/HTML has to be changed ? I had a look but it's hard to find for a newbie.
I think you need to tinker with Kernel/Output/HTML/

Hi, unfortunatly this won´t work for me. I´ve changed the hex value from #003399 to #ffffff, but nothing changes. There is still the dark blue on the logon screen. Any ideas?? regards johannes

Hi, On 09.09.2009, at 15:27, Johannes Grimm wrote:
Hi,
unfortunatly this won´t work for me. I´ve changed the hex value from #003399 to #ffffff, but nothing changes. There is still the dark blue on the logon screen. Any ideas??
Which version of OTRS. Which file have you changed? -- Shawn Beasley shawn@otrs.org Computers make work that one would not have without them go faster!

Hi,
Which version of OTRS. Which file have you changed? OTRS ITSM 1.3.1 in file: /opt/otrs/Kernel/Output/HTML/Standard/css.dtl this part: body { font-family:Geneva,Helvetica,Arial,sans-serif;font-size:11pt;background-color:#ffffff;color:black; }
default setting was a background-color value #003399 if i switch to #ffffff it should turn into white from darkblue but it does not work for me...

You can find the style sheet that controls the agent interface in /opt/otrs/var/httpd/htdocs/css/Standard/agent.css I.m not sure why they moved the style sheet to that directory -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Johannes Grimm Sent: Thursday, September 10, 2009 4:19 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] Background color in agent web interface Hi,
Which version of OTRS. Which file have you changed? OTRS ITSM 1.3.1 in file: /opt/otrs/Kernel/Output/HTML/Standard/css.dtl this part: body { font-family:Geneva,Helvetica,Arial,sans-serif;font-size:11pt;background-colo r:#ffffff;color:black; }
default setting was a background-color value #003399 if i switch to #ffffff it should turn into white from darkblue but it does not work for me...

Hi Maurice, On 25.09.2009, at 02:18, Maurice James wrote:
You can find the style sheet that controls the agent interface in
/opt/otrs/var/httpd/htdocs/css/Standard/agent.css
I.m not sure why they moved the style sheet to that directory
The reason was to increase the speed of OTRS. OTRS 2.3 and lower is using CSS "inline", this means in every screen the whole .css get's delivered to the browser every time. OTRS 2.4 and later is including the CSS file as "meta link". This means the CSS file gets only loaded once. The CSS file is about 7k, so we reduced the file size of every screen in OTRS 2.4 and later. :) -=> All just technical reason (faster), no user of feature enhancement. -Martin
participants (6)
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Johannes Grimm
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Lars Jørgensen
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Martin Edenhofer
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Maurice James
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Régis OBERLE
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Shawn Beasley