Hi, I get Software error: Can't insert session id! at /opt/otrs//Kernel/System/AuthSession/DB.pm line 204. after my otrs box has power done incorrectly after a power failure.... how can I correct this problem otrs version is 2.1.3 on SuSE 10.0 Thanks *-*-*-*-*-*-*-*-*-*-*-*-*-*-*-* Paiusco Alessandro Infonet Srl _ (o)_ //\ V_/_ *-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*