Perhaps the ability to add attachments to FAQ entries?

On Tuesday, April 20, 2004 6:11 PM Tyler Hepworth wrote:

I would like to create a category of FAQs that contain configuration instructions for setting up various services. Of course, these type of FAQs are not symptom, problem, solution kind of problems. They are more like a howto. What I would like to know is how can I create an FAQ form for the configuration category that just contains a single field for writing the instructions. (But I still want to keep the symptom, problem, solution FAQs for other categories).

a) Create a new theme from 'Standard', call it somehow - say 'MyTheme'. b) Edit Kernel/Output/HTML/MyTheme/FAQArticleForm.dtl c) Change every field (<textarea>) you don't want to display to s.th similar to: <input type="hidden" value="-"> d) While you're at it, change the look'n'feel of the other FAQ pages, too: vi Kernel/Output/HTML/Standard/FAQ* hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388