
Hi guys, Quick (maybe stupid) question: I'm trying to install OTRS following the official guide. At some point it says to point your browser to installation.pl, but unfortunately the file isn't there (I've also checked on the webserver). Any ideas? Thank you, Sebastian

On 16.09.2014 13:07, Sebastian Pitei wrote:
Hi guys,
Quick (maybe stupid) question: I'm trying to install OTRS following the official guide. At some point it says to point your browser to installation.pl, but unfortunately the file isn't there (I've also checked on the webserver).
It's still in the git repository: https://github.com/OTRS/otrs/blob/rel-3_3/bin/cgi-bin/installer.pl Can you describe what you've done so far? - Renée -- Perl / OTRS development: http://perl-services.de OTRS AddOn repository: http://opar.perl-services.de

-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Sebastian Pitei Sent: Tuesday, September 16, 2014 7:08 AM To: otrs@otrs.org Subject: [otrs] Missing installer.pl
Hi guys,
Quick (maybe stupid) question: I'm trying to install OTRS following the official guide. At some point it says to point your browser to
installation.pl, but unfortunately the file isn't there (I've also checked on the webserver).
Any ideas?
It's been quite a while since I've done this... but I don't recall the filename being installation.pl. It was shorter. I'd check again- install, or setup. gl

On 16.09.2014 13:23, LQ Marshall wrote:
It's been quite a while since I've done this... but I don't recall the filename being installation.pl. It was shorter. I'd check again- install, or setup.
He wrote the correct filename in the subject ;) -- Perl / OTRS development: http://perl-services.de OTRS AddOn repository: http://opar.perl-services.de

No worries, my bad. The file is in /bin/cgi-bin/installation.pl, I'll just need to make it work Thanks, Sebi From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of LQ Marshall Sent: 16 September, 2014 1:23 PM To: 'User questions and discussions about OTRS.' Subject: Re: [otrs] Missing installer.pl
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Sebastian Pitei Sent: Tuesday, September 16, 2014 7:08 AM To: otrs@otrs.org Subject: [otrs] Missing installer.pl
Hi guys,
Quick (maybe stupid) question: I'm trying to install OTRS following the official guide. At some point it says to point your browser to installation.pl, but unfortunately the file isn't there (I've also checked on the webserver).
Any ideas?
It's been quite a while since I've done this... but I don't recall the filename being installation.pl. It was shorter. I'd check again- install, or setup. gl
participants (3)
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LQ Marshall
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Renee B
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Sebastian Pitei