I am looking for some help with being able to save my searches into different formats, and having the graphs write to the webpage. I'm running Redhat 8 with all the most recent packages. Installed the .rpm package for Redhat8 from the orts.org site. I have upgraded to OTRS 1.2.2. Under "Utilites" in my search page I don't have the section for "Result Form", also in the "Stats" page I have a section labeled Graph but no graphs below. I haven't been able to find anything in the users guide that refers to these. Please help. Thank you. Matthew Wentworth IT Administrator City of Dover, NH 288 Cental Avenue Dover, NH 03820-4169 e-mail: mailto:m.wentworth@ci.dover.nh.us m.wentworth@ci.dover.nh.us phone: 603-516-6099 Dover: First in New Hampshire, First with you! http://www.ci.dover.nh.us http://www.ci.dover.nh.us This electronic message and any attachments may contain information that is confidential and/or legally privileged in accordance with NH RSA 91-A and other applicable laws or regulations. It is intended only for the use of the person and/or entity identified as recipient(s) in the message. If you are not an intended recipient of this message, please notify the sender immediately and delete the material. Do not print, deliver, distribute or copy this message, and do not disclose its contents or take any action in reliance on the information it contains unless authorized to do so. Thank you.