OTRS process management for public interface

Hi, does anyone knows a way to provide OTRS processes within the public interface ? We want to integrate some processes without any authentication ... regards Christoph

Hi Christoph, What did you have in mind? How would you provide the process to initiate? What would prevent a spammer from automating hammering the process-initiation? Would you have an embedded dummy-initiator? On Wed, Jul 30, 2014 at 10:57 AM, Ohliger, Christoph < Christoph.Ohliger@fh-rosenheim.de> wrote:
Hi,
does anyone knows a way to provide OTRS processes within the public interface ? We want to integrate some processes without any authentication …
regards
Christoph
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participants (2)
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Gerald Young
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Ohliger, Christoph