Is there a "quick" way to rebuild the initial database delivered with OTRS (Windows version - mysql). Some how in our testing efforts, we have corrupted the database and now no one can login or access the system... even as root. Follow-up question: has anyone "migrated" a 1.2.3 mysql database into a new install of OTRS 2.0.3? We have done a new install on a different server of the base OTRS system and would like to copy - migrate our existing 1.2.3 data into the new install. Thanks Gary Davis GM PSIC lab Manager
On Fri, 2005-10-28 at 12:43 -0400, Davis, Gary H wrote:
Follow-up question: has anyone "migrated" a 1.2.3 mysql database into a new install of OTRS 2.0.3? We have done a new install on a different server of the base OTRS system and would like to copy - migrate our existing 1.2.3 data into the new install.
I've upgraded a (copy of a) 1.1.1 database in order to evaluate 2.0.3. It seems to be OK so far, but we haven't taken the big leap yet. I was unable to upgrade beyond 1.1.1 a number of times because of a misbehaviour that I couldn't pin down (even after consulting this list), so I gave up trying - until now. Jim
participants (2)
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Davis, Gary H -
Jim Wight