The config option is multiuserids. If you look into http://doc.otrs.org/1.3/en/html/customer-user-backend.html#AEN771 it may help you out. Hth, Andrew Andrew Blackstone IT Specialist email: ablackstone@homebasetech.com -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Greg Bolshaw Sent: Wednesday, April 13, 2005 12:04 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] CompanyTickets User questions and discussions about OTRS. wrote:

That´s a config option and if it activated, you can see all tickets from your company.

Thanks. What is the config option for this? I am having trouble finding it. -- Greg Bolshaw Flamble ~ 8 Royal Parade ~ London ~ W5 1ET Tel: +44 (0)20 8997 5000 Fax: +44 (0)20 8997 0048 greg@flamble.co.uk _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/