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RE: [otrs] Generic Agent

Generic Agent

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Mamakwa M. Sefiri

8 May 2006 8 May '06

11:17 a.m.

Can someone please explain how generic agent works, I have read the manual but it is still not clear to me. thanks

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Richard Hinkamp - BeSite

8 May 8 May

11:20 a.m.

Can someone please explain how generic agent works, I have read the manual but it is still not clear to me.

What is not clear? What do you want to do with it? Be a little more specific in your questions please. Regards, Richard

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Mamakwa M. Sefiri
Richard Hinkamp - BeSite