Can you see any error messages in the logs? Try to send an admin eMail - is this working?

-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org]On Behalf Of Tony Law Sent: Wednesday, October 15, 2003 9:13 PM To: OTRS (otrs@otrs.org) Subject: [otrs] Receiving E-mails

Our sys admin has set up OTRS and I am testing it. It works very well except for one thing. I have set up a System E-mail Address and set the queue to the Test Queue I set up. I then go in as a Customer User and assign a test ticket to the new System E-mail Address. After submission, I am expecting an e-mail in my inbox (my address is in this Sys E-mail) and I get nothing. Now, I have gone in to my Admin account and set the Preferences of all E-mail options to Yes. What am I missing?

Tony Law law@omaha.org _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/