
Hi all, Since OTRS 1.1.2 i see this in every ticket history: Misc Sent no auto-response because the sender don't want a auto-response (e. g. loop or precedence header[...] Is this normal? I don't have set any autoresponse, why then it's trying to do the oposite? With regards, Alex

Hi Alex, On Fri, Jun 06, 2003 at 04:55:57PM +0200, Alex Mihicinac wrote:
Since OTRS 1.1.2 i see this in every ticket history: Misc Sent no auto-response because the sender don't want a auto-response (e. g. loop or precedence header[...]
Is this normal? I don't have set any autoresponse, why then it's trying to do the oposite?
It's just if a loop header is in the email. Anyway, the info is to much if there is no autoresponse configured. .) Update to Kernel/System/Ticket/Article.pm v1.27.2.3 and the log is correct. Thanks Alex!
Alex
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Perfection is our goal, excellence will be tolerated. -- J. Yahl
participants (2)
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Alex Mihicinac
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Martin Edenhofer