how to send autoresponse to all customers in same company?
9 Oct
2012
9 Oct
'12
8:38 a.m.
i have added 2 email addresses and assigned the same company id to them and i want to if one of them sends an email to otrs then both should get the autoresponse and both can view the ticket. can that be done in otrs?
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Majed Zouhairy