Date::Format requirement at 2.0.1/2

Whilst investigating using FastCGI with 2.0.1 (and then 2.0.2) I noticed the following being recorded in Apache's error log: FastCGI: server "/addon/local/otrs/current/bin/fcgi-bin/index.fpl" stderr: Can't locate Date/Format.pm in @INC (@INC contains: [snip] at /addon/local/otrs/current/bin/fcgi-bin//../../Kernel/cpan-lib/Mail/Field/Date.pm line 14, <PRODUCT> line 4. bin/otrs.checkModules had not reported anything missing (apart from the non-essential only required for stats). I installed TimeDate-1.16 from CPAN, which fixed that particluar problem. I am also getting the following reported (by both CGI and FastCGI): index.pl: Use of uninitialized value in string eq at /addon/local/otrs/current/bin/cgi-bin//../../Kernel/Output/HTML/Generic.pm line 2041. and at lines 2056, 2072, 2089 and 2105. All of those lines contain the statement: if ($DateInputStyle eq 'Option') { which suggests to me that the Date problem hasn't been fully resolved. How should the Date::Format requirement be fulfilled? Jim

Hi Jim, Jim Wight wrote:
Whilst investigating using FastCGI with 2.0.1 (and then 2.0.2) I noticed the following being recorded in Apache's error log:
FastCGI: server "/addon/local/otrs/current/bin/fcgi-bin/index.fpl" stderr: Can't locate Date/Format.pm in @INC (@INC contains: [snip] at /addon/local/otrs/current/bin/fcgi-bin//../../Kernel/cpan-lib/Mail/Field/Date.pm line 14, <PRODUCT> line 4.
bin/otrs.checkModules had not reported anything missing (apart from the non-essential only required for stats).
I installed TimeDate-1.16 from CPAN, which fixed that particluar problem.
Normally OTRS is not using Date::Format. It looks like the perl MIME-tools are using this module. I'll have a look on it.
I am also getting the following reported (by both CGI and FastCGI):
index.pl: Use of uninitialized value in string eq at /addon/local/otrs/current/bin/cgi-bin//../../Kernel/Output/HTML/Generic.pm line 2041. [...]
Thanks this will be fixed in OTRS 2.0.3. PS: A bug report at http://bugs.otrs.org/ is much more save to get this fixed (we not able to read the lost the whole time). Anyway, thanks for your help! :) -Martin -- ((otrs)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!

Hello Martin, Any plans for when will 2.0.3 be released ? Daniel --------- Friday, August 26, 2005, 9:37:04 PM, you wrote: Martin> Hi Jim, Martin> Jim Wight wrote:
Whilst investigating using FastCGI with 2.0.1 (and then 2.0.2) I noticed the following being recorded in Apache's error log:
FastCGI: server "/addon/local/otrs/current/bin/fcgi-bin/index.fpl" stderr: Can't locate Date/Format.pm in @INC (@INC contains: [snip] at /addon/local/otrs/current/bin/fcgi-bin//../../Kernel/cpan-lib/Mail/Field/Date.pm line 14, <PRODUCT> line 4.
bin/otrs.checkModules had not reported anything missing (apart from the non-essential only required for stats).
I installed TimeDate-1.16 from CPAN, which fixed that particluar problem.
Martin> Normally OTRS is not using Date::Format. It looks like the perl Martin> MIME-tools are using this module. I'll have a look on it.
I am also getting the following reported (by both CGI and FastCGI):
index.pl: Use of uninitialized value in string eq at /addon/local/otrs/current/bin/cgi-bin//../../Kernel/Output/HTML/Generic.pm line 2041. [...]
Martin> Thanks this will be fixed in OTRS 2.0.3. Martin> PS: A bug report at http://bugs.otrs.org/ is much more save to get this Martin> fixed (we not able to read the lost the whole time). Anyway, thanks for Martin> your help! :) Martin> -Martin Martin> -- Martin> ((otrs)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg Martin> http://www.otrs.de/ :: Manage your communication! Martin> _______________________________________________ Martin> OTRS mailing list: otrs - Webpage: http://otrs.org/ Martin> Archive: http://lists.otrs.org/pipermail/otrs Martin> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Martin> Support oder Consulting für Ihr OTRS System? =>> http://www.otrs.de/ -- This message was scanned for spam and viruses by BitDefender. For more information please visit http://www.bitdefender.com/

Hi Daniel, Daniel Balan wrote:
Any plans for when will 2.0.3 be released ?
No, there is currently no major bug in the pipe so it should be in the next 3-5 weeks. Martin -- ((otrs)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!
participants (3)
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Daniel Balan
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Jim Wight
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Martin Edenhofer