Hi Hans, On Wed, Dec 18, 2002 at 01:35:37PM +0100, Hans Scheffers wrote:

when I get mail to otrs, it is put into /var/spool/mail/otrs

...

From that place it never gets to the otrs user on my system (as queue request)

How do I change otrs to look in /var/spool/mail?

The way is a little different. Your MTA (e. g. Sendmail, Postfix, ...) should work with procmail. And ~otrs/.procmailrc pipes the emails through the bin/PostMaster.pl (before the email is in /var/speol/mail/otrs). If emails in /var/spool/mail/otrs, check your MTA if procmail is configured and if your ~otrs/.procmailrc exists. PS: The next release includes a bin/PostMasterPOP3.pl wich an be configured via the admin interface. So no procmail or local mail delivery is needed (easier to setup but with procmail you have more possibilities).

greetz Hans [...] Mijn eigen honden: http://www.jiffie.nl/own_dogs

Not Found The requested URL /own_dogs was not found on this server. Apache/1.3.27 Server at www.jiffie.nl Port 80 :) Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "There are two major products that come out of Berkeley: LSD and Unix. We don't believe this to be a coincidence." -- Jeremy S. Anderson