Dear mb, not by default, but you could modify the dtl files and remove the java script checks for that. Cheers, Nils — Nils Leideck Senior Consultant http://webint.cryptonode.de / a Fractal project On 18.01.2011, at 08:12, mb wrote:

Hi all,

The ticket bulk action requires subject, text ... even I am just trying to change the status, priority, lock / unlock ...

... otrs/index.pl?Action=AgentTicketBulk;TicketID= ...

Is there any way to remove the "mandatory" flag for these fields within the bulk option?

I am using 3.0.4

Thanks mb --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs