
Hi, There is one cronjob, giving me the following output: /bin/sh: CHANGES: command not found this looks like something is trying to run everything in /opt/OpenTRS ??? any ideas? -- Hans Scheffers http://www.jiffie.nl/stamboom/ I can't stand squealers; hit that guy. -- Albert Anastasia Linux Kernel 2.4.18-19 on a i686 - userid 282784 @ http://counter.li.org

Hi Hans, On Tue, Dec 24, 2002 at 01:45:06PM +0100, Hans Scheffers wrote:
There is one cronjob, giving me the following output: /bin/sh: CHANGES: command not found
this looks like something is trying to run everything in /opt/OpenTRS ??? any ideas?
There are cronjobs in $OTRS_HOME/var/cron/*. Use $OTRS_HOME/bin/Cron.sh to start/stop the cronjobs (as otrs user). Please give be more info about your cronjob problem (program, location, ...) ... the I can help.
Hans Scheffers
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "There are two major products that come out of Berkeley: LSD and Unix. We don't believe this to be a coincidence." -- Jeremy S. Anderson

Hi Martin Sorry for the late reply, but the program in question is otrs.cleanup Another question: when I receive a ticket, is it possible to warn a few people / mail reveivers that there is a ticket? With regards On Wed, 2002-12-25 at 20:55, Martin Edenhofer wrote:
Hi Hans,
On Tue, Dec 24, 2002 at 01:45:06PM +0100, Hans Scheffers wrote:
There is one cronjob, giving me the following output: /bin/sh: CHANGES: command not found
this looks like something is trying to run everything in /opt/OpenTRS ??? any ideas?
There are cronjobs in $OTRS_HOME/var/cron/*. Use $OTRS_HOME/bin/Cron.sh to start/stop the cronjobs (as otrs user).
Please give be more info about your cronjob problem (program, location, ...) ... the I can help.
Hans Scheffers
Martin
-- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "There are two major products that come out of Berkeley: LSD and Unix. We don't believe this to be a coincidence." -- Jeremy S. Anderson
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs -- Hans Scheffers http://www.jiffie.nl/stamboom/
QOTD: "East is east... and let's keep it that way." Linux Kernel 2.4.18-19 on a i686 - userid 282784 @ http://counter.li.org

I tried cronjobs settings. I noticed a small problem on Cron.sh. My installed is cvs directly, so I faced at the Cron.sh execution. I modified Cron.sh as follows. I think there is more smart way to do the same thing. # if mkdir -p $CRON_DIR; cd $CRON_DIR && ls * | grep -v '.dist' | xargs cat > $CRON_TMP_FILE && crontab $CRON_USER $CRON_TMP_FILE; then if mkdir -p $CRON_DIR; cd $CRON_DIR && ls . | grep -v '.dist' | grep -v 'CVS' | xargs cat > $CRON_TMP_FILE && crontab $CRON_USER $CRON_TMP_FILE; then Any suggestion? Shozo

I noticed that a small internationalization requirement at the AgentPhone. There is the field of Subject and it's initial value includes date format like this. Wed Jan 8 08:59:25 2003 I would like to change to localized date format defined in Language/xx.pm. Should I change xxxx.dtl? Thanks, Shozo

Shozo, On Wed, Jan 08, 2003 at 09:24:37PM +0900, murahashi wrote:
I noticed that a small internationalization requirement at the AgentPhone.
There is the field of Subject and it's initial value includes date format like this.
Wed Jan 8 08:59:25 2003
I would like to change to localized date format defined in Language/xx.pm.
Should I change xxxx.dtl?
No, it's a config option. I updated the CVS (fixed). Thanks for the info. :)
Thanks, Shozo
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "Security is a process, not a product." - Bruce Schneier

Hi Hans, On Wed, Jan 08, 2003 at 09:36:53AM +0100, Hans Scheffers wrote:
Sorry for the late reply, but the program in question is otrs.cleanup
The cronjob syntax was wrong (var/cron/postmaster). Remove on * and it will work.
Another question: when I receive a ticket, is it possible to warn a few people / mail reveivers that there is a ticket?
Yes. Use the "New ticket notification" feature (AgentPreferences). :) Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "The number of Unix installations has grown to 10, with more expected." The Unix Programmer's Manual, 2nd Edition, June 1972

Should have seen it myself :-( Will look better nect time :-) greetz On Fri, 2003-01-10 at 00:39, Martin Edenhofer wrote:
Hi Hans,
On Wed, Jan 08, 2003 at 09:36:53AM +0100, Hans Scheffers wrote:
Sorry for the late reply, but the program in question is otrs.cleanup
The cronjob syntax was wrong (var/cron/postmaster). Remove on * and it will work.
Another question: when I receive a ticket, is it possible to warn a few people / mail reveivers that there is a ticket?
Yes. Use the "New ticket notification" feature (AgentPreferences). :)
Martin
-- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "The number of Unix installations has grown to 10, with more expected." The Unix Programmer's Manual, 2nd Edition, June 1972
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs -- Hans Scheffers http://www.jiffie.nl/stamboom/
The idea is to die young as late as possible. -- Ashley Montague Linux Kernel 2.4.18-19 on a i686 - userid 282784 @ http://counter.li.org
participants (3)
-
Hans Scheffers
-
Martin Edenhofer
-
murahashi