Hi I was creating new users and assigning permissions to them yesterday. The permissions I was assigning was access to control tickets for each group I have set up but not whether or not any have overall admin rights To my knowledge I did not change the details of the root@localhost account I have come in to today as it says I do not have permission to any of the admin screens Is there any thing I can do here - short of re-installing Kind Regards --------------------------- Caspar Kennerdale Operations and Production Manager Web Operations Centaur Media plc 79 Wells Street, London, W1T 3QN 020 7970 4680