
Hi, How can columns be added to the customer table? I need to add a telephone number to the customer table... Regards, Tonio Lombardi ICT Applications Officer Information Management Unit Ministry for Social Policy Valletta, Malta tel: +356 2590 3342 fax: +356 2590 3331 e-mail: tonio.lombardi@gov.mt mailto:tonio.lombardi@gov.mt www.spic.gov.mt http://www.spic.gov.mt/ www.msp.gov.mt http://www.msp.gov.mt Please read our privacy policy: http://www.msp.gov.mt/ministry/email_privacy_policy.asp http://www.msp.gov.mt/ministry/email_privacy_policy.asp

Hi Tonio, It's documented in the otrs 2.2 manual. Look at sections 11.4.2 and 11.4.3.The example is given for the phone number. Regards, C. On Wed, Jun 11, 2008 at 10:57 AM, Lombardi Tonio at MFSS < tonio.lombardi@gov.mt> wrote:
Hi,
How can columns be added to the customer table? I need to add a telephone number to the customer table...
Regards,
Tonio Lombardi *ICT Applications Officer*
Information Management Unit *Ministry for Social Policy** *Valletta, Malta
tel: +356 2590 3342 fax: +356 2590 3331 e-mail: tonio.lombardi@gov.mt www.spic.gov.mt www.msp.gov.mt
Please read our privacy policy: http://www.msp.gov.mt/ministry/email_privacy_policy.asp
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Morning Everyone, I broke out of the stone-age and upgraded to 3.2.3 this past weekend. Happily I think all went well ?-) I noted that there is now a "Customer Company" option. I believe is designed to support Customers who work for the same company. I have created a few Companies but not 'seeing' anything worth noting which lend me to believe that something isn't setup right. I am reading through the archives... Long read. Anyone willing to confirm what it does, and where I configure it to help out a slow reader ;-) Pointing to specific documentation is fine. Appreciate the assist. Lawrence
participants (3)
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Christophe Flaviani
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Lombardi Tonio at MFSS
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LQ Marshall