Agent Dashboard view ticket type its possible?
Hi, I need to see in the agentdashboard (perhaps modifying AgentDashboardTicketGeneric.dtl) the type of ticket (Incident, Problem, etc.) so you see on the listing.
From already thank you very much for any input. -- *Gonzalo *
http://forums.otterhub.org/viewtopic.php?f=60&t=5156
On Tue, Jul 9, 2013 at 1:41 PM, Gonzalo Pricoli
Hi, I need to see in the agentdashboard (perhaps modifying AgentDashboardTicketGeneric.dtl) the type of ticket (Incident, Problem, etc.) so you see on the listing. From already thank you very much for any input. -- *Gonzalo *
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Gonzalo Pricoli