Hi Bryan, On Fri, Oct 18, 2002 at 10:08:41AM -0400, Bryan Fullerton wrote:

I see in the crontab for the otrs user (which I finally turned on ;) that there's this section:

# -- # cron/postmaster - postmaster cron of the OpenTRS # Copyright (C) 2002 Martin Edenhofer # -- # $Id: .procmailrc,v 1.7 2002/05/12 22:04:43 martin Exp $ # -- # This software comes with ABSOLUTELY NO WARRANTY. # -- # check every 60 minutes the spool dorectory of OpenTRS */60 * * * * /etc/rc.d/otrs cleanup

Where do I find the command that's supposed to live as /etc/rc.d/otrs? No mention of it (or the Cron.sh file) in the INSTALL docs.

Ja, correct. I added it to the INSTALL 2 weeks ago. You will find this command in $OTRS_HOME/scripts/suse-rcotrs. You can use '$OTRS_HOME/scripts/suse-rcotrs cleanup' on FreeBSD (not start, stop, ...). The "cleanup" option: ===================== If an incoming email can't process (e. g. database down, ...) through PostMaster.pl, this email will be spooled in $OTRS_HOME/var/spool/. This cronjob take each spooled email and pipe it through PostMaster.pl. If the exit status of PostMaster.pl was successful (exit 0) the spooled email will be deleted.

Bryan

Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Perfection is our goal, excellence will be tolerated. -- J. Yahl