Another problem. . .

Tennant, Jacob

19 Dec 2013 19 Dec '13

9:32 p.m.

I figured out how to get past the Config.pm problem but now ran into another problem as when I went to verify my mail configuration setting I get this error. [image: Inline image 1] I have no idea how to fix this? -- Jacob W. Tennant IT Specialist Pierpont Community & Technical College Office: 304-333-3641 jacob.tennant@pierpont.edu

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Gerald Young

19 Dec 19 Dec

10:26 p.m.

It is preventing you from running the installer again. Look for changes in the live copy of OTRS/SysConfig. On Thu, Dec 19, 2013 at 4:32 PM, Tennant, Jacob wrote:

...

I figured out how to get past the Config.pm problem but now ran into another problem as when I went to verify my mail configuration setting I get this error.

[image: Inline image 1] I have no idea how to fix this? --

Jacob W. Tennant

IT Specialist

Pierpont Community & Technical College

Office: 304-333-3641

jacob.tennant@pierpont.edu

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Gerald Young

10:27 p.m.

btw, that's a good thing ... you don't want it to run the installer again. On Thu, Dec 19, 2013 at 5:26 PM, Gerald Young wrote:

...

It is preventing you from running the installer again. Look for changes in the live copy of OTRS/SysConfig.

On Thu, Dec 19, 2013 at 4:32 PM, Tennant, Jacob < jacob.tennant@pierpont.edu> wrote:

...
I figured out how to get past the Config.pm problem but now ran into another problem as when I went to verify my mail configuration setting I get this error.

[image: Inline image 1] I have no idea how to fix this? --

Jacob W. Tennant

IT Specialist

Pierpont Community & Technical College

Office: 304-333-3641

jacob.tennant@pierpont.edu

--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Tennant, Jacob

11:17 p.m.

Ok, so how do I reset this so I can run it again? On Dec 19, 2013 5:29 PM, "Gerald Young" wrote:

...

btw, that's a good thing ... you don't want it to run the installer again.

On Thu, Dec 19, 2013 at 5:26 PM, Gerald Young wrote:

...
It is preventing you from running the installer again. Look for changes in the live copy of OTRS/SysConfig.

On Thu, Dec 19, 2013 at 4:32 PM, Tennant, Jacob < jacob.tennant@pierpont.edu> wrote:

...
I figured out how to get past the Config.pm problem but now ran into another problem as when I went to verify my mail configuration setting I get this error.

[image: Inline image 1] I have no idea how to fix this? --

Jacob W. Tennant

IT Specialist

Pierpont Community & Technical College

Office: 304-333-3641

jacob.tennant@pierpont.edu

--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

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Gerald Young

26 Dec 26 Dec

4:10 p.m.

You can set securemode off in SysConfig or you can just make the change you want within SysConfig. On Thu, Dec 19, 2013 at 6:17 PM, Tennant, Jacob wrote:

...

Ok, so how do I reset this so I can run it again? On Dec 19, 2013 5:29 PM, "Gerald Young" wrote:

...
btw, that's a good thing ... you don't want it to run the installer again.

On Thu, Dec 19, 2013 at 5:26 PM, Gerald Young wrote:

...
It is preventing you from running the installer again. Look for changes in the live copy of OTRS/SysConfig.

On Thu, Dec 19, 2013 at 4:32 PM, Tennant, Jacob < jacob.tennant@pierpont.edu> wrote:

...
I figured out how to get past the Config.pm problem but now ran into another problem as when I went to verify my mail configuration setting I get this error.

[image: Inline image 1] I have no idea how to fix this? --

Jacob W. Tennant

IT Specialist

Pierpont Community & Technical College

Office: 304-333-3641

jacob.tennant@pierpont.edu

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Another problem. . .

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