Here's a command I use sometimes to check connections to an LDAP server: ldapsearch -h "<host>" -p "<port>" -b "<userBaseDN>" -x -D "<bindDN>" -w "<bindDNpassword>" ldapsearch -h "<host>" -p "<port>" -b "<groupBaseDN>" -x -D "<bindDN>" -w "<bindDNpassword>" Regards, Nelson Pereira -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of touraman traore Sent: Wednesday, April 09, 2008 3:38 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] LDAP connection issue! Hi, Please make sure you can connect to port 389 (you can use telnet) and also use the IP (x.x.x.x) of your LDAP server instead of hostname. Good luck On Wed, Apr 9, 2008 at 2:51 PM, Snehal Desai wrote:

No, it did not work. Thanks though.

----- Original Message ---- From: Gonzalo Servat To: User questions and discussions about OTRS.org

Sent: Tuesday, April 8, 2008 3:53:15 PM Subject: Re: [otrs] LDAP connection issue!

On Tue, Apr 8, 2008 at 4:32 PM, Snehal Desai

wrote:

...

All seem to connect.

Not sure if this will work, but instead of just the hostname, try: ldap://xxxx.blank.com (or ldaps://xxxx.blank.com depending on your

setup)

- Gonzalo

-----Inline Attachment Follows-----

_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/

_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/

_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/