
Has anyone installed OTRS on SuSE 9.1 ? If so can you give me a few pointers It’s giving me fits. Mike Lough --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.707 / Virus Database: 463 - Release Date: 6/15/2004 -------------------------------------------------------- DISCLAIMER: The information contained in this e-mail is confidential and is intended solely for the review of the named addressee, and in conjunction with specific Acopia Networks business. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you are unable to treat this information accordingly, or are not the intended recipient, please notify us immediately by returning the e-mail to the originator.

I tried installing OTRS in 9.1 but had problems due to 9.1 installing apache2. I ended up going with 9.0 in the end. The only problem I have now is that SuSE says that mysqld fails when starting but yet it works fine. IT Department @ Admin -Jesse -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org]On Behalf Of Mike Lough Sent: Thursday, June 17, 2004 12:32 PM To: otrs@otrs.org Subject: [otrs] OTRS on SuSE 9.1 Has anyone installed OTRS on SuSE 9.1 ? If so can you give me a few pointers It’s giving me fits. Mike Lough --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.707 / Virus Database: 463 - Release Date: 6/15/2004 ---------------------------------------------------------------------------- -- DISCLAIMER: The information contained in this e-mail is confidential and is intended solely for the review of the named addressee, and in conjunction with specific Acopia Networks business. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you are unable to treat this information accordingly, or are not the intended recipient, please notify us immediately by returning the e-mail to the originator.

Hi, On Thu, 17 Jun 2004, Mike Lough wrote:
Has anyone installed OTRS on SuSE 9.1 ? If so can you give me a few pointers It's giving me fits.
Yes. Try the archive, start with http://lists.otrs.org/pipermail/otrs/2004-May/004889.html Cheers -e -- Eberhard Moenkeberg (emoenke@gwdg.de, em@kki.org)

Hi, On Thu, Jun 17, 2004 at 10:02:13PM +0200, Eberhard Moenkeberg wrote:
Has anyone installed OTRS on SuSE 9.1 ? If so can you give me a few pointers It's giving me fits.
Yes. Try the archive, start with http://lists.otrs.org/pipermail/otrs/2004-May/004889.html
I also created a SUSE 9.1 rpm tody. Can somebody test it? ftp://ftp.otrs.org/pub/otrs/misc/suse-9.1-otrs-1.2.3-02.i386.rpm Thanks! :)
Cheers -e -- Eberhard Moenkeberg
Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!

Hi, On Fri, 18 Jun 2004, Martin Edenhofer wrote:
On Thu, Jun 17, 2004 at 10:02:13PM +0200, Eberhard Moenkeberg wrote:
Has anyone installed OTRS on SuSE 9.1 ? If so can you give me a few pointers It's giving me fits.
Yes. Try the archive, start with http://lists.otrs.org/pipermail/otrs/2004-May/004889.html
I also created a SUSE 9.1 rpm tody. Can somebody test it?
ftp://ftp.otrs.org/pub/otrs/misc/suse-9.1-otrs-1.2.3-02.i386.rpm
It is looking good. I did "rpm -Uhv suse-9.1-otrs-1.2.3-02.i386.rpm" while my previous version still was running, and then I followed all "Next steps" advices except the "install the OTRS database" advice, and OTRS continues to work. Cheers -e -- Eberhard Moenkeberg (emoenke@gwdg.de, em@kki.org)

On Fri, Jun 18, 2004 at 03:36:20PM +0200, Eberhard Moenkeberg wrote:
Has anyone installed OTRS on SuSE 9.1 ? If so can you give me a few pointers It's giving me fits.
Yes. Try the archive, start with http://lists.otrs.org/pipermail/otrs/2004-May/004889.html
I also created a SUSE 9.1 rpm tody. Can somebody test it?
ftp://ftp.otrs.org/pub/otrs/misc/suse-9.1-otrs-1.2.3-02.i386.rpm
It is looking good. I did "rpm -Uhv suse-9.1-otrs-1.2.3-02.i386.rpm" while my previous version still was running, and then I followed all "Next steps" advices except the "install the OTRS database" advice, and OTRS continues to work.
Thanks for feedback Eberhard! :-)
Cheers -e -- Eberhard Moenkeberg
Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!

Hi, On Fri, 18 Jun 2004, Martin Edenhofer wrote:
On Fri, Jun 18, 2004 at 03:36:20PM +0200, Eberhard Moenkeberg wrote:
I also created a SUSE 9.1 rpm tody. Can somebody test it?
ftp://ftp.otrs.org/pub/otrs/misc/suse-9.1-otrs-1.2.3-02.i386.rpm
It is looking good. I did "rpm -Uhv suse-9.1-otrs-1.2.3-02.i386.rpm" while my previous version still was running, and then I followed all "Next steps" advices except the "install the OTRS database" advice, and OTRS continues to work.
Thanks for feedback Eberhard! :-)
...but: --- /etc/init.d/otrs.~1~ 2004-06-18 14:23:05.000000000 +0200 +++ /etc/init.d/otrs 2004-06-18 20:18:05.000000000 +0200 @@ -12,7 +12,7 @@ ### BEGIN INIT INFO # Provides: otrs -# Required-Start: mysql apache +# Required-Start: mysql apache2 # Required-Stop: # Default-Start: 3 # Default-Stop: Cheers -e -- Eberhard Moenkeberg (emoenke@gwdg.de, em@kki.org)
participants (4)
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Eberhard Moenkeberg
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Marshall28
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Martin Edenhofer
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Mike Lough