I've been trying to get otrs to install to test it. I want to see what it could do internally here where I work, and thought I could set up a test system. I'm having some problems though. I installed Debian testing, with otrs 1.2 (all from the Debian servers) just to see what I can do with it. I can't get it running though. I can't access the /otrs/ directory through the web, even though otrs is the web user, and I set up the <Location> stuff in the apache2.conf file (as far as I can tell there is a httpd.conf but it is not used for Apache2 configuration). I think what I'm going to do is setup a Suse 9.1 install on this computer to test it. It seems that it's easier to install otrs on Suse by the look of it. I downloaded the Personal cd, and am installing from that. I'll let you know how that goes. If you have ideas on what was going wrong though, that would be extremely helpful. Thanks. -- Brian Ronk System Administrator BookMasters, Inc