
Hi all, We've just set up an installation of OTRS using an MSSQL server. This due to the fact that we want to have just one database engine in our company. However, when I try to install an extra package (fe. the FAQ package) it gives the same error as explained in the FAQ item here: http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&CategoryID=4&ItemID=50 The problem I have, is that I can't use that hint to configure my MSSQL server. Does anyone know how to overcome this problem using MSSQL server? Regards, Johan Bogema

Does anybody have any idea?
From: Johan Bogema
Date: 7 november 2008 10:58:39 GMT+01:00 To: otrs@otrs.org Subject: problem installing packages Hi all,
We've just set up an installation of OTRS using an MSSQL server. This due to the fact that we want to have just one database engine in our company. However, when I try to install an extra package (fe. the FAQ package) it gives the same error as explained in the FAQ item here: http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&CategoryID=4&ItemID=50
The problem I have, is that I can't use that hint to configure my MSSQL server. Does anyone know how to overcome this problem using MSSQL server?
Regards,
Johan Bogema

Johan,
The FAQ you are refering to is for MySQL, not for MS-SQL. Other than
that, it lists TWO possible issues.
Can you specify what the exact issue is you are experiencing? Error
message, maybe a screen shot?
Regards,
--
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl
2008/11/10 Johan Bogema
Does anybody have any idea?
From: Johan Bogema
Date: 7 november 2008 10:58:39 GMT+01:00 To: otrs@otrs.org Subject: problem installing packages Hi all, We've just set up an installation of OTRS using an MSSQL server. This due to the fact that we want to have just one database engine in our company. However, when I try to install an extra package (fe. the FAQ package) it gives the same error as explained in the FAQ item here: http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&CategoryID=4&ItemID=50
The problem I have, is that I can't use that hint to configure my MSSQL server. Does anyone know how to overcome this problem using MSSQL server?
Regards,
Johan Bogema
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participants (2)
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Johan Bogema
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Michiel Beijen