Thanks Vlad, I did what you suggested before I emailed the mailing list, but no go. BUT I think Apache might be the problem as PERL might not be installed correctly as OTRS is the only app that will be using it. Cheers, _________________________________ Peter Farmer -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Vladimir Doisan Sent: Thursday, 5 April 2007 10:33 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Existing Win32 of Apache/PHP/Perl/MYSQL You can try installing the full package on a separate server/PC and just copy the /opt/otrs directory over to the "real" server. Assuming that your server has applications installed in the default directories, it would be easy(er) to get it working. You could also use Windows "text" search feature to find all occurrences of the path and just change it to your new installation. Although I really do not see why your "butchering" would not be working... I would really think its a problem with Apache. I also see that your MySQL is outdated, current is 5.0 If all else fails - you could run VMWare Server with Linux as guest, just run OTRS there... This works great for me. Good luck. FARMER, Peter wrote:

Hi All,

I have a current WIN32 installation of the following:

Apache 2.23

PHP 5.2.0RC4

Perl 5.8.8

MySQL v4.1

I use this install to host and run Cacti v0.8.6i/phpMyAdmin 2.8.2.4/Joomla. Therefore naturally I want a ticketing system that fits in with the current configuration and I notice that OTRS support all of these technologies but the only method of install is the "pre-packaged" installation. This is great for those who don't have the backend already setup but not much help to me. I've tried to "butcher" up the config to get the thing working but I feel I'm just making things worse.

Has anyone successfully installed OTRS who are in a similar situation to me?

Many thanks!

Cheers,

_________________________________

*Peter Farmer*

_____________________________________________________________________

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