Hi, Testing the 2.2.4 version of OTRS, and are having a few issues with attachment names when downloading them, if there are "special" characters in the filename and if using Internet Explorer (latest). Trying with a simple text file called "æøå.txt", with the contents: "test". I can send an e-mail with the attachment or create a ticket from the web-interface and attach the file there. The filename is displayed correctly in the web-interface. However, when trying to download/open the attachment, the filename gets garbled: It's now called "æøå.txt" The OTRS is using utf-8, the DB (MySQL) is using utf-8, and the browser is using utf-8 (so it says). Firefox does not appear to have the problem. Perhaps i should be mailing the "IE Users" mailing list, but hey... ;-) -- /Sune