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Pim Rupert (Lemonbit)

11 Nov 2005 11 Nov '05

5:08 p.m.

Hi folks, Is it possible to change the Subject of a ticket via the webinterface? Some of our clients just don't seem to know the netiquettes :-) -- kind regards, Pim Rupert Lemonbit Internet

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Pim Rupert (Lemonbit)

14 Nov 14 Nov

7:53 a.m.

I wrote:

Is it possible to change the Subject of a ticket via the webinterface?

Does anybody know wether this is possible or not? (or should I just edit them in the OTRS database?) Thanks in advance, Pim Rupert Lemonbit Internet

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Pim Rupert (Lemonbit)