RE: [otrs] File Creation Problem in Article.pm
If you change the permissions recursively then when it goes to create the new folder for October it should be okay. Another thing you can check is to see and also make sure that the owner of the folder actually corresponds to the owner of the web server. Gene
Hello!
If you change the permissions recursively then when it goes to create the new folder for October it should be okay.
Yes! I did a chown -R infosys article and a chmod -R 777 article and it worked! Thank you for your help. I hope the problem wont appear again! Greetings Hannes Lau
Hi Hannes, On Sun, Sep 29, 2002 at 06:28:55PM +0200, Hannes Lau wrote:
If you change the permissions recursively then when it goes to create the new folder for October it should be okay.
Yes! I did a
chown -R infosys article
and a
chmod -R 777 article
"chmod -R 2775 article" would be enough.
and it worked!
Thank you for your help. I hope the problem wont appear again!
I think this was a logic error in bin/SetPermissions.sh. It would be fine if you can test the new SetPermissions.sh ( http://otrs.org/cgi-bin/cvsweb.cgi/~checkout~/otrs/bin/SetPermissions.sh?rev... ) [SetPermissions.sh /opt/OpenTRS otrs infosys users infosys ] and send us a short feedback. Note: The otrs user has to be in the infosys group ('usermod -G infosys otrs'). Thanks!
Hannes Lau
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Perfection is our goal, excellence will be tolerated. -- J. Yahl
Hello Martin!
If you change the permissions recursively then when it goes to create the new folder for October it should be okay.
Yes! I did a
chown -R infosys article
and a
chmod -R 777 article
"chmod -R 2775 article" would be enough.
OK, i changed that!
It would be fine if you can test the new SetPermissions.sh and send us a short feedback
I just executed the new SetPermissions.sh . The System still works :-) I'll report in this thread if problems appear.
Note: The otrs user has to be in the infosys group ('usermod -G infosys otrs').
Yes, i got that out yesterday at 00:05 ;-) (new folder was just created) Many thanks! Hannes Lau
It would be fine if you can test the new SetPermissions.sh and send us a short feedback
I just executed the new SetPermissions.sh . The System still works :-) I'll report in this thread if problems appear.
OK, i just realized the first problem. My OTRS didn't receive any further mail. After chown otrs /opt/OpenTRS/.forward it worked again. Perhaps thats one special case using Debian and Exim... Greetings Hannes Lau
Hi Hannes, On Tue, Oct 01, 2002 at 01:28:35AM +0200, Hannes Lau wrote:
I just executed the new SetPermissions.sh . The System still works :-) I'll report in this thread if problems appear.
OK, i just realized the first problem. My OTRS didn't receive any further mail. After
chown otrs /opt/OpenTRS/.forward
it worked again. Perhaps thats one special case using Debian and Exim...
Thanks! :) Fixed.
Greetings Hannes Lau
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "The number of Unix installations has grown to 10, with more expected." The Unix Programmer's Manual, 2nd Edition, June 1972
participants (3)
-
Gene Parks -
Hannes Lau -
Martin Edenhofer