G'Day! I've recently decided that relying on a public folder to co-ordinate a helpedsk is stupid, and I'd like to move over to OTRS under Ubuntu to replace it. I've installed Ubuntu 6.10, and found that it has an otrs2 package. So, I did the usual apt-get install otrs2 thing. I even installed otrs2-doc-en. Where do I go from there to get it to work? Or is there a newb-friendly howto for installtion under a vanilla ubuntu install? Thanks in advance, Matthew Gates.