Hi, See my answers below Le 09/04/2010 13:57, Ivan De Masi a écrit :

Am 06.04.2010 15:27, schrieb Ivan De Masi:

...

Hello,

is it possible to integrate the e-mail address of a sender on the dashboard overview of tickets? It would be nice not only to see the ticket-number and subject of a mail...

See here: http://lists.otrs.org/pipermail/otrs/2009-August/027771.html

...

Thanks!

Regards, Ivan

Hello,

nobody any idea?

I also would like to hide "new tickes" on the dashboard that are directly filtered/moved into the SPAM-Queue.

Don't put SPAM-Queue in your prefered queues ! (if it's possible)

Regards, Ivan

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