sending emails without a local Mail Server
Hey guys, I already have an Mercury Server/Mercury SMTP Client(relay version) running in my network. I would like to use this server instead of adding an local email server. Is this possible? I changed my settings in the config.pm file, but that doesn't work. $Self->{'SendmailModule::Host'} = '192.168.201.1'; $Self->{'SendmailModule::Port'} = '25'; $Self->{'SendmailModule::AuthUser'} = 'test'; $Self->{'SendmailModule::AuthPassword'} = 'test'; I am always getting this error and I don't know what to do know. SMTP authentication failed! Enable debug for more info! Traceback (204): Module: Kernel::System::Email::SMTP::Send (v1.3.2.2) Line: 104 Module: Kernel::System::Email::Send (v1.1.2.1) Line: 52 Module: Kernel::System::Ticket::SendArticle::SendArticle (v1.11) Line: 180 Module: Kernel::Modules::AgentForward::SendEmail (v1.22) Line: 304 Module: Kernel::Modules::AgentForward::Run (v1.22) Line: 88 Module: ModPerl::ROOT::ModPerl::Registry::D_3a_otrs_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 609 Module: (eval) (v1.58) Line: 184 Module: ModPerl::RegistryCooker::run (v1.58) Line: 184 Module: ModPerl::RegistryCooker::default_handler (v1.58) Line: 154 Module: ModPerl::Registry::handler (v1.99) Line: 16 I have Windows 2000 running and OTRS 1.1.3. I don't know really know where I can enable the debug function. Do I need to activate it to solve this problem? Did I forgot to change my settings somewhere else too? Thanks in Advance Andi Bublitz
On Monday, February 23, 2004 10:28 AM
Andreas Bublitz
I already have an Mercury Server/Mercury SMTP Client(relay version) running in my network. I would like to use this server instead of adding an local email server. Is this possible? I changed my settings in the config.pm file, but that doesn't work.
$Self->{'SendmailModule::Host'} = '192.168.201.1'; $Self->{'SendmailModule::Port'} = '25'; $Self->{'SendmailModule::AuthUser'} = 'test'; $Self->{'SendmailModule::AuthPassword'} = 'test';
I believe the above AuthUser/Password settings serve as an example only. 'test/test' is as good as nothing.
I am always getting this error and I don't know what to do know.
SMTP authentication failed! Enable debug for more info!
Check wether a) you are using the correct credentials b) your Mercury allows relaying from the subnet 192.168.201.0/24 Configuration -> MercuryS SMTP Server -> Relay/Connection Control You should have a 192.168.201.0 with a dot under "Allow" there. c) the relaying control settings are correct. For maximum security, check all four boxes and create an AUTH Password file, say D:\MERCURY\SMTPAUTH. It's contents were at least: test test
I have Windows 2000 running and OTRS 1.1.3. I don't know really know where I can enable the debug function. Do I need to activate it to solve this problem? Did I forgot to change my settings somewhere else too?
To enable debugging output, set $Self->{Debug} to something higher than 1. You may enable debugging ouput in your Config.pm or just restrict it to a single module by editing the sources directly. Take care when doing so. Use this command to find all possible locations to set the Debug value: egrep -nr '\$Self->{Debug} = .;' /opt/otrs You will find a comment explaining the different debug values possible, but you may safely use value 9 to always spit out the maximum info available. hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
participants (2)
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Andreas Bublitz -
Robert Kehl