FAQ : reply with link instead of content
Hi, Within the FAQ module, when replying to a ticket, is it possible to add the FAQ link instead of a copy of the FAQ content ? If not, is it possible to declare a "header" before the FAQ content to state to the user that it has been copied from a FAQ article and that "he is highly encouraged to browse the FAQ for more informations" ? Thanks, Ionel
Dear Ionel, The very latest version of the FAQ module does provide this option for public articles. On 08.03.2011, at 19:59, GARDAIS Ionel wrote:
Within the FAQ module, when replying to a ticket, is it possible to add the FAQ link instead of a copy of the FAQ content ? If not, is it possible to declare a "header" before the FAQ content to state to the user that it has been copied from a FAQ article and that "he is highly encouraged to browse the FAQ for more informations" ?
— Nils Leideck http://webint.cryptonode.de / a Fractal project
participants (2)
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GARDAIS Ionel -
Nils Leideck