sorting incoming emails in subqueues

Hello everybody! I'm currently setting up my first OTRS-System and I tried to sort the incoming e-mails in subqueues, but it doesn't work e.g. :0 fhw : * TO:.*examples@example.at | formail -I "X-OTRS-Queue: example" It works, if example is a main-queue, but when I make it a sub-queue of e.g. example1 it doesn't work anymore. Thank you for your help in advanced! Best regards Roman Pertl

Hi, On Sunday 29 February 2004 09:42, Roman Pertl wrote:
I'm currently setting up my first OTRS-System and I tried to sort the incoming e-mails in subqueues, but it doesn't work e.g.
:0 fhw :
* TO:.*examples@example.at
| formail -I "X-OTRS-Queue: example"
It works, if example is a main-queue, but when I make it a sub-queue of e.g. example1 it doesn't work anymore.
If example1 is a subqueue od example, try this: :0 fhw : * TO:.*examples@example.at | formail -I "X-OTRS-Queue: example::example1" Stefan -- Stefan Schmidt Email: jsj@jsj.dyndns.org

On Sun, Feb 29, 2004 at 09:49:02AM +0100, Stefan Schmidt wrote: Hi, SS> If example1 is a subqueue od example, try this: SS> SS> :0 fhw : SS> * TO:.*examples@example.at SS> | formail -I "X-OTRS-Queue: example::example1" Thank you, works perfectly. Best Regards, Roman Pertl
participants (2)
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Roman Pertl
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Stefan Schmidt