Hi all, Our OTRS server is having problems serving the body of an article. The size of the body is little more than 2.5 MB. There is an Apache thread at 100%CPU but MySQL:'show processlist' lists all entries in Sleep state. Anyone is having a similar problem? Kind regards, Juan Clavero OTRS 3.1 on CentOSLinux [Apache and MySQL ] connected to an Active Directory for Agents and Customers.