
Hello, I tried to install OTRS on my Debian Linux using the description at http://doc.otrs.org/1.1/html/install-cli.html. After installing the cpan modules I wanted to check if the needed modules were installed successful, but I received an error: h3av3n:/opt/otrs# perl -cw /opt/otrs/bin/PostMaster.pl Can't locate Kernel/Config.pm in @INC (@INC contains: /opt/otrs/Kernel/cpan-lib /opt/otrs /etc/perl /usr/local/lib/perl/5.8.0 /usr/local/share/perl/5.8.0 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.8.0 /usr/share/perl/5.8.0 /usr/local/lib/site_perl .) at /opt/otrs/bin/PostMaster.pl line 42. BEGIN failed--compilation aborted at /opt/otrs/bin/PostMaster.pl line 42. The system seems to want the Kernel/Config.pm-file. How can I get it installed? Regards, Dan -- usgang.de GmbH | Am Frankenturm 5 - 7 | D-50667 Köln Fon +49 221 355 472 0 | Fax +49 221 355 472 11

Done! Daniel Schönland wrote:
Hello,
I tried to install OTRS on my Debian Linux using the description at http://doc.otrs.org/1.1/html/install-cli.html.
After installing the cpan modules I wanted to check if the needed modules were installed successful, but I received an error:
h3av3n:/opt/otrs# perl -cw /opt/otrs/bin/PostMaster.pl Can't locate Kernel/Config.pm in @INC (@INC contains: /opt/otrs/Kernel/cpan-lib /opt/otrs /etc/perl /usr/local/lib/perl/5.8.0 /usr/local/share/perl/5.8.0 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.8.0 /usr/share/perl/5.8.0 /usr/local/lib/site_perl .) at /opt/otrs/bin/PostMaster.pl line 42. BEGIN failed--compilation aborted at /opt/otrs/bin/PostMaster.pl line 42.
The system seems to want the Kernel/Config.pm-file. How can I get it installed?
Regards,
Dan
-- usgang.de GmbH | Am Frankenturm 5 - 7 | D-50667 Köln Fon +49 221 355 472 0 | Fax +49 221 355 472 11

On 7/20/03 11:52 AM, "Daniel Schönland" wrote:
Done!
Daniel Schönland wrote:
Hello,
I tried to install OTRS on my Debian Linux using the description at http://doc.otrs.org/1.1/html/install-cli.html.
After installing the cpan modules I wanted to check if the needed modules were installed successful, but I received an error:
h3av3n:/opt/otrs# perl -cw /opt/otrs/bin/PostMaster.pl Can't locate Kernel/Config.pm in @INC (@INC contains: /opt/otrs/Kernel/cpan-lib /opt/otrs /etc/perl /usr/local/lib/perl/5.8.0 /usr/local/share/perl/5.8.0 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.8.0 /usr/share/perl/5.8.0 /usr/local/lib/site_perl .) at /opt/otrs/bin/PostMaster.pl line 42. BEGIN failed--compilation aborted at /opt/otrs/bin/PostMaster.pl line 42.
The system seems to want the Kernel/Config.pm-file. How can I get it installed?
I'm at this same road block. How did you get past it? -- Wes Plate Automatic Duck, Inc. http://www.wesplate.com http://www.automaticduck.com

On 8/5/03 9:26 AM, "Wes Plate" wrote:
The system seems to want the Kernel/Config.pm-file. How can I get it installed?
I'm at this same road block. How did you get past it?
AH! So if you follow the install document, you will run into this error. Before you check index.pl and PostMaster.pl, you have to first copy the .dist files. Got it. -- Wes Plate Automatic Duck, Inc. http://www.wesplate.com http://www.automaticduck.com
participants (2)
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Daniel Schönland
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Wes Plate