@All, When I want to merge one ticket to another, then I have the opportunity to link this ticket direct to the desired new ticket. If I perform a bulk action this is no longer possible. Sometimes it is necessary for me to merge many tickets at once. Has anyone an idea how I can make this work? Vielen Dank, Shawn Beasley Support - IT Cargo Future Communications GmbH Geb. 1335 55483 Hahn-Flughafen Tel. +49 6543 983 113 Fax +49 6543 983 119 Mobil: +49 151 12 12 8934 Email: mailto:shawn.beasley@dlh.de shawn.beasley@dlh.de Web: http://www.cfc-callcenter.de/ http://www.cfc-callcenter.de
Hello Shawn, On Fri, Feb 03, 2006 at 11:27:46AM +0100, shawn.beasley@dlh.de wrote:
When I want to merge one ticket to another, then I have the opportunity to link this ticket direct to the desired new ticket. If I perform a bulk action this is no longer possible. Sometimes it is necessary for me to merge many tickets at once. Has anyone an idea how I can make this work?
have a look through the archives (dev list). I did made a patch for this. Alex -- Alexander Koch, mailto: ak@ilk.net ILK Internet GmbH, Akademiestrasse 25 - 27, D-76133 Karlsruhe Tel: +49 (0) 721 9100 0, Fax: +49 (0) 721 9100 191 http://www.ilk.net
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shawn.beasley＠dlh.de