Hi, You should configure OTRS first, before using it.. See the docs for basic settings, here the sender address otrs@localhost is uncorrect. 2006/11/15, Ravi AHUJA :

Hi,

While composing answer, I am not able to close the ticket,it is giving me this error message OTRS System * invalid otrs@localhost (Invalid syntax)!

Rgds Ravi Ahuja