found exactly that on the net, but I only remember it was a german consulter, sorry that i cant provide more details. hth Franz Am 28.10.2004 um 16:43 schrieb Jeff Quarrington:

Hi all,

I am looking for DB Entity Relation diagrams, and any software design diagrams (UML) for the OTRS application. I looked through the documentation with no luck. Does this exist somewhere?

thanks, jeff

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