Hello, I seem to have a problem after installing version 0,5 beta 7 on Suse 8.0 The install goes well also the creation of the data base OpenTRS. But when I run index.pl I get an Error Acces denied for user otrs@localhost (using password: YES) Here is the rest of the msg. /usr/lib/perl5/site_perl/5.6.1/i586-linux/Apache/Registry.pm Apache::ROOT::otrs::index_2epl::handler 87 Kernel::System::DB::new 45 Access denied for user: 'otrs@localhost' (Using password: YES) When I login to mysql I can connect to the database fine. What is wrong here. It used to work before on beta 6. Pls give me some advice, Thanks Joost
Hi Joost, On Mon, Aug 19, 2002 at 08:26:51AM +0200, Joost Soontiens wrote:
I seem to have a problem after installing version 0,5 beta 7 on Suse 8.0 The install goes well also the creation of the data base OpenTRS. But when I run index.pl I get an Error Acces denied for user otrs@localhost (using password: YES) Here is the rest of the msg. [...] Access denied for user: 'otrs@localhost' (Using password: YES)
When I login to mysql I can connect to the database fine. What is wrong here. It used to work before on beta 6.
a) restart the webserver (rcapache restart) because mod_perl is reading the code (and the /opt/OpenTRS/Kernel/Config.pm) on startup. b) Check your database password in /opt/OpenTRS/Kernel/Config.pm maybe it`s wrong (change it and restart the webserver). ,-)
Thanks Joost
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address.
participants (2)
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Joost Soontiens -
Martin Edenhofer