Hi both, I've just did it. as in similar operation with rpm(s) it will create file.ext.rpmnew... pay attention to that and move as appropriate. See You. MV On Wed, Jan 13, 2010 at 8:33 PM, Martin Edenhofer wrote:

Hi Gordon,

in patch level (e. g. 2.4.5 to 2.4.6) just upgrade the new RPM, restart your web server and everything is fine.

1) rpm -Uvh otrs-2.4.6.xxx.rpm

2) /etc/init.d/apache restart

Done.

-Martin

On 13.01.2010, at 13:02, Gordon O'Brien wrote:

My first install of otrs was 2.4.5. on Linux from an rpm package. I am interested in upgrading to v2.4.6 but I am unsure of the procedure. Do I follow the same procedure as for the 2.3 to 2.4 rpm upgrade in the Admin documentation?

Thanks Gordon

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Typically, when an RPM updates a system, it will back up key config files, etc. Here is an article talking about .rpmnew and .rpmsave files, etc. and how to deal with them. http://www.linux.com/archive/feature/121476 D On 2010-01-13, at 1:09 PM, Stephan Lang wrote:

Hi @all,

as this is a recurring Question which kept me searching for a while before getting answered here, I’d like to repeat my request to add a UPDATING or PATCHING file and point to this file in the UPGRADING and INSTALL files.

Hi Marco,

I can’t follow you, would you mind explaining what you mean to Linux newbie’s like me?

Yours sincerely

p.p. Stephan Lang System Administrator

Tel.: +49 9180 189-276 Fax.: +49 9180 189-55276 E-Mail: stephan.lang@bockonline.de Internet: http://www.bockonline.de Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Marco Vannini Gesendet: Mittwoch, 13. Januar 2010 20:39 An: User questions and discussions about OTRS. Betreff: Re: [otrs] Upgrade to 2.4.6

Hi both,

I've just did it. as in similar operation with rpm(s) it will create file.ext.rpmnew... pay attention to that and move as appropriate.

See You.

MV

On Wed, Jan 13, 2010 at 8:33 PM, Martin Edenhofer wrote:

Hi Gordon,

in patch level (e. g. 2.4.5 to 2.4.6) just upgrade the new RPM, restart your web server and everything is fine.

1) rpm -Uvh otrs-2.4.6.xxx.rpm

2) /etc/init.d/apache restart

Done.

-Martin

On 13.01.2010, at 13:02, Gordon O'Brien wrote:

...

My first install of otrs was 2.4.5. on Linux from an rpm package. I am interested in upgrading to v2.4.6 but I am unsure of the procedure. Do I follow the same procedure as for the 2.3 to 2.4 rpm upgrade in the Admin documentation?

Thanks Gordon

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