I just got otrs working on my Suse 9.2 system & ran into the same problem. I found the answer in the otrs FAQ (after much digging): Title: SUSE Linux: Invalid command 'Perlrequire'... Category: webserver State: public (all) Language: en Keywords: apache mod_perl perl suse Attachment: Symptom: You installed OTRS on SUSE Linux but if you want to start the webserver you get an error messsage. shell> rcapache2 start Syntax error on line 10 of /etc/apache2/conf.d/otrs.conf: Invalid command 'Perlrequire', perhaps mis-spelled or defined by a module not included in the server configuration shell> Problem: You need to load mod_perl in apache. Solution: Follow this way and activate perl: YaST -> Networkservices -> HTTP-Server -> Modules -> perl Now you should be able to start your webserver with "rcapache2 start" Modified: 01/07/2005 08:48:04