I would like to setup OTRS with Oracle as the backend. I have done the following: (under Windows) 1. used ppm to install DBD-Oracle 2. installed instantclient_10_2 from Oracle set the PATH to point to this directory 3. Changed the Config.pm under \Kernel $Self->{DatabaseDSN} = "DBI:Oracle:sid=lab;host=10.3.161.1;port=1521;"; I am getting the following error : -------------------------------------- Software error: install_driver(Oracle) failed: Can't load 'C:/OTRS/Perl/site/lib/auto/DBD/Oracle/Oracle.dll' for module DBD::Oracle: load_file:The specified module could not be found at C:/OTRS/Perl/lib/DynaLoader.pm line 230, <PRODUCT> line 4. at (eval 104) line 3 Compilation failed in require at (eval 104) line 3, <PRODUCT> line 4. Perhaps a required shared library or dll isn't installed where expected at C:/OTRS/otrs//Kernel/System/DB.pm line 191 --------------------------------------------------------------- Any ideas what I am doing wrong ? Thanks Chris